The Boutique Manager at DVRK does more than run a store — you operate a piece of art in motion, where every detail from lighting, music and scent to the way of welcoming guests is part of the brand experience. You will lead a team that creates memorable moments for each customer and turns every visit into a story worth telling.
What you'll do
- Take full ownership of boutique operations: revenue, people, stock, visual merchandising
- Recruit, train and grow a team of 8–12 stylists to the DVRK service standard
- Build and nurture long-term relationships with VIP clients, with personalised care over time
- Partner with the Brand team on visual displays, product launches and in-store events
- Analyse sales data and propose growth strategies on a quarterly basis
- Make sure the boutique is always in perfect shape, aesthetically and experientially
What we need from you
- 7+ years managing a luxury fashion store, with at least 3 years as a manager
- Outstanding VIP clienteling skills, with a portfolio of loyal customers
- A refined aesthetic sensibility, attentive to details of space and experience
- Fluent spoken and written English; French is a strong plus
- Leadership by example, not by command
- Willing to work weekends and to a boutique schedule
Benefits & Perks
- Competitive base salary + quarterly revenue bonus (up to 2 months' salary)
- Premium health insurance for you and your family
- Personal seasonal shopping budget for DVRK pieces
- Opportunities to attend international fashion weeks
- 1:1 leadership coaching with the CEO
Workplace
DVRK boutique in central Hanoi. Flexible hours based on the boutique calendar, 2 days off per week.
